Complaint Review: AT&T - Cingular Wireless - Springfield Illinois
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- AT&T - Cingular Wireless Ash Grove Road Springfield, Illinois U.S.A.
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- Category: Cellular Phone Companies
AT&T - Cingular Wireless Not honoring my plan Ripoff Springfield Illinois
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We purchased a plan that had unlimited mobile to mobile minutes anytime, it states it on my Plan on my account on the website, but they are charging me for the minutes. I was never charged before. NOw since I am low on my rollover and have just 500 minutes on my plan there excuse is I had minutes left that is why I wasn't charged. Isn't this some kind of fraud? It states on my account that is what I have. It states it on line on my account. Is there some way I can force them to honor this?? I need help on who to contact. I am at there mercy right now, I have to pay, I could get out of my contract but that is going to cost me, it is costing me .45 cents a minute over my 500.
THey are rude and they keep insisting I don't have that plan, since AT&T took over is since I have been charged. I am sick of this company. The old cingular was better. GUide me to someone who can help
Wandu
West Lebanon, Indiana
U.S.A.
This report was posted on Ripoff Report on 08/24/2007 06:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/att-cingular-wireless/springfield-illinois-62711/att-cingular-wireless-not-honoring-my-plan-ripoff-springfield-illinois-269919. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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