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Report: #135035

Complaint Review: AT&T/Cingular Wireless - Anaheim California

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  • Updated:
  • Reported By: Brooklyn New York
  • Author Confirmed What's this?
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  • AT&T/Cingular Wireless P.O. Box 68055; Anaheim, California U.S.A.

AT&T/Cingular Wireless Fraudulent billing, defective products, faulty information from sales representatives, unwillingness to fix problems rebate rip off Anaheim California

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Dear Sir or Madam:

I have been an AT&T customer for several years. The service has been fine up until the recent merge with Cingular. Afterwards, I was given erroneous information to encourage me to upgrade my phone. I was told that I would get a large rebate, that I would have roll-over minutes, free roaming, isync and bluetooth on the phone, free mmode trial that would be disconnected later if I did not want it, and a working camera on the phone.

I never received the rebate, the roll-over and free roaming were only useful with a cingular plan, not the AT&T plan--causing my bill to skyrocket. The isync and bluetooth and camera never worked properly--thus making switching phones ludicrous.

The phone ceased working after having it for 2 months and the company refused to replace it...and then suspended my service for non-payment though I payed $300 weeks before and would not owe another $300 if they had given me the rebate and honored the roll-over free roaming.

Diane
Brooklyn, New York
U.S.A.

This report was posted on Ripoff Report on 03/15/2005 07:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/attcingular-wireless/anaheim-california-92817/attcingular-wireless-fraudulent-billing-defective-products-faulty-information-from-sal-135035. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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