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Report: #1458563

Complaint Review: AT&T Uverse - Houston TX

  • Submitted:
  • Updated:
  • Reported By: Jeffrey — Houston TX United States
  • AT&T Uverse

    Houston, TX
    United States

AT&T Uverse Fraud. Houston TX Texas

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I was told that my installation fee would be waived because of a past dispute with AT&T that was resolved through the Better Business Bureau.

I called to setup service and informed them of this and they assured me it would be honored.

It has not been honored. My first bill carries the charge along with other charges I did not agree to.

I also agreed to pay a deposit that I was told would go toward my bill.  It did not go toward my bill.

I contacted customer service and they refused to let me speak with anyone willing and able to address the issue while admitting to misinformation. The charges stand.

This report was posted on Ripoff Report on 08/28/2018 02:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/att-uverse/houston-tx/atampt-uverse-fraud-houston-tx-texas-1458563. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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