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Report: #1337908

Complaint Review: AT&T Uverse - Internet

  • Submitted:
  • Updated:
  • Reported By: BlackSheep — California USA
  • Author Confirmed What's this?
  • Why?
  • AT&T Uverse Internet USA

AT&T Uverse AT&T Uverse Lies Ventura California

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I moved into an old apartment building in November of 2015.The only internet option was 4G or AT&T Uverse.

I spoke to 3 different AT&T reps, including the guy who installed. Was told each time, that for this service, there was no contract. I asked each of them repeatedly--no contract, right? They all had assured me there wasn't one.  There was no way I would've signed up if there was. 

8 Months later I'm moving out and the AT&T rep on the line said I DO have a contract and I've had one all along. So those other 3 AT&T reps LIED to me?

Thankfully I moved into a home that already had AT&T Uverse so I didn't have to pay the Early Termination Fee.  But it's obvious this company has gotten so huge they can't keep their facts--or their lies--straight.  

This report was posted on Ripoff Report on 11/13/2016 08:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/att-uverse/internet/att-uverse-att-uverse-lies-ventura-california-1337908. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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