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Report: #748224

Complaint Review: AT&T Wireless - Manhattan Beach California

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  • Reported By: Mike — Hermosa Beach California United States of America
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  • AT&T Wireless Manhattan Beach, California United States of America

AT&T Wireless refused to cancel early termination fee for their service not working Manhattan Beach, California

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I have AT&T phone and use it for business.  Over the past few months calls have been dropped at an increasing rate.  AT&T went through the "troubleshooting" and they claim "our service works just fine".

The phone has been updated regularly, cycled regularly, never been dropped nor abused nor damaged.

The AT&T service simply DOES NOT WORK when I am in any given city in the South Bay. When it does "work", the phone drops calls a good portion of the time.

If you are thinking about getting AT&T and the iPhone and you live in one of the following cities:

Manhattan Beach
Redondo Beach
Torrance
Lawndale
Hawthorne
Hermosa Beach
Greater Los Angeles

(if you live in the "Beach Cities", forget about AT&T altogether.  There are HUGE deadspots in the area)

You might want to think twice about getting AT&T cell phone service as the service does NOT work as advertised.

AT&T is refusing to grant me an "early termination fee" waiver and now I am stuck for 2 years with this atrocious service.  This is detrimental to my business and the FTC should step in and charge AT&T for false advertising. (that's to say if AT&T hasn't already infiltrated the FTC and the FTC is looking the other way because of how AT&T neutered it.)

This report was posted on Ripoff Report on 07/01/2011 06:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/att-wireless/manhattan-beach-california-90266/att-wireless-refused-to-cancel-early-termination-fee-for-their-service-not-working-manha-748224. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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