Complaint Review: AT&T Wireless - Nationwide
- AT&T Wireless Nationwide USA
- Phone:
- Web: www.att.com
- Category: Cellular Phone Companies
AT&T Wireless Switcher Offer - scam - Advertising entices customers to switch carriers to AT&T and then AT&T does not honor the advertised switcher offer bonus payment Nationwide
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I switched from Sprint to AT&T in April 2016. My reasoning to switch carriers was a result of AT&T's advertising that they would pay off your existing final bill as well as give you a trade in on your current device. This promotional advertising was called the AT&T Switcher Offer.
I submitted the required final bill from previous carrier paperwork twice to the Switcher Offer web-site and after six months have never recieved the $270.00 payment from AT&T. AT&T informed me the final bills from Sprint are not detailed enough. In checking with Sprint, they informs me there is no other final bill type.
AT&T falsley advertisied their Switcher Offer as their plan all along was not to honor the offer by stating the final invoice from the prior vendor was not detailed enough. This situation leaves the customer without the benefit of the advertised Switcher Offer and allows AT&T the circumstance of not honoring the advertised offer.
This situation is illegal and AT&T should be prosecuted.
I do hope there is a class action suit filed against AT&T and that we victims get reimbursed in the not too distant future.
This report was posted on Ripoff Report on 11/03/2016 08:25 AM and is a permanent record located here: https://www.ripoffreport.com/reports/att-wireless/nationwide/att-wireless-switcher-offer-scam-advertising-entices-customers-to-switch-carriers-to-1336370. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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