AT&T/SBC Made $55 rebate impossible to claim Aurora Illinois

Back in October of 2007 I had AT&T/SBC install DSL internet service. Part of the package was a Motorola PCMCIA adapter that I didn't need but was required to purchase with the understanding that it would be free via a rebate.

When the adapter arrived, the "rebate activation sticker" was missing and where it was supposed to be was a statement that a rebate form would be mailed separately. The rebate form never came.

When I called the number supplied for inquiries I was told that there were a number of people I could call but would get bounced around and spend a lot of time and probably never find anyone with the authority to issue the rebate.

I didn't thing a big company like AT&T would do such a shabby thing to a customer!


Tom in round lake
Round Lake, Illinois
U.S.A.