Auralux Beauty I too purchased the "FREE" sample of the Auralux product from a popup and only had to pay shipping costs. I fully expected them to try to get me to take the product on an ongoing basis, but I was not prepared for the $87.53 charge to my bank account. I called and talked with them and they first said they could only refund $15, then raised it to $30 and finally to $40. I asked to speak to a higher level and no one was "available". I told the person in customer support that they were on Ripoff Report and that if I did not get a full refund I would be contacting the Better Business Bureau. This type of siutation is what makes people leary of purchasing online. Carlsbad California

I too purchased the "FREE" sample of the Auralux product from a popup and only had to pay shipping costs.  I fully expected them to try to get me to take the product on an ongoing basis, but I was not prepared for the $87.53 charge to my bank account.  I called and talked with them and they first said they could only refund $15, then raised it to $30 and finally to $40.  I asked to speak to a higher level and no one was "available".  I told the person in customer support that they were on Ripoff Report and that if I did not get a full refund I would be contacting the Better Business Bureau.  This type of siutation is what makes people leary of purchasing online.

To go one step further, I contacted my bank,Santander, NA, to void the charge to my credit card.  I was told by my bank that the charges could not be reversed because they were told by company that I entered into a "contract" to allow future purchases be charged to my card.

And to add insult to injury, I NEVER RECEIVED THE PRODUCTS THAT THEY CLAIM THEY SENT TO ME.