Complaint Review: Auto Gallery Imports - Westbury New York
- Auto Gallery Imports 500 Old Country Rd Westbury, New York U.S.A.
- Phone: 516-280-7555
- Web:
- Category: Auto Dealers
Auto Gallery Imports Overcharged me for a vehicle Westbury New York
*UPDATE Employee: PROBLEM RESOLVED
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I bought a 2006 A6 for $28,900 in March 2008. Plus $3,233 for a 3 year warranty, plus $3,319.52 for taxes, plus $995 bank fee, plus $295 registration fee. Minus $8100 down payment. Total comes to $28,642.52. However the amount financed on my instalment contract is $36,381. That's a difference of $7738.48. I called about it once and that's when he broke down everything for me, which is where I came up with the amounts I just listed. He also said there was a interest buydown cost of $962 per each year of the loan, which is 7 years. So I wrote this all down and faxed the dealer, but I left out the buydown cost because I thought he meant that was the interest amount, and I showed that I thought I was overcharged $7738.48. Then he called me back and was trying to figure it out and says...oh! you left out the buydown. Then he said the buydown was $1105.49 times 7. My interest rate is 7.05% for 7 years...that doesn't sound like a rate buydown to me! Finance charge comes to $9816.48. Also When I first bought the car and was at the dealership I said I thought the amount financed was too high and he said the warranty was $3233 per year (times 3 years). So after I got home I decided that was too much and told him I wanted to cancel the $3233 per year warranty and he says it's only $3233 total.
September: Still have not resolved this. They were supposed to redo the financing but they always say they'll call me back. If they do it's always 5 hours later when I'm sleeping because I work nights. So I faxed them a request to send me a signed copy of the refinance details but have not recieved anything. It was supposedly done and pending on me sending them a copy of my vehicle registration.
daredevil1
Upstate, New York
U.S.A.
This report was posted on Ripoff Report on 09/12/2008 02:57 PM and is a permanent record located here: https://www.ripoffreport.com/reports/auto-gallery-imports/westbury-new-york-11590/auto-gallery-imports-overcharged-me-for-a-vehicle-westbury-new-york-372384. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
PROBLEM RESOLVED
AUTHOR: Anonymous - (U.S.A.)
SUBMITTED: Thursday, December 11, 2008
THE CUSTOMER CAME BACK TO THE DEALERSHIP TO RESOLVE THE MATTER AND WALED OUT SATISFIED---PLEASE DISREGARD THIS REPORT


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