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Report: #1181631

Complaint Review: Avanset - Select State/Province

  • Submitted:
  • Updated:
  • Reported By: Sam — Massachusetts
  • Author Confirmed What's this?
  • Why?
  • Avanset Select State/Province USA

Avanset Avanset Support VCE Stay away from this company total scam!! London UK

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I purchased this program on 1/16/14. At the time I bought it, Avanset was offering life time updates to the software so I figured sure, since I use it all the time, I'll buy it. Now it hasn't even been a year and I received this email below from their customer service.

"Dear Avanset Customer,

We're sorry, but your VCE Exam Simulator Pro has been disabled because your subscription has expired.

Want to resume instant access to your software? Continue to play your latest VCE files by renewing your subscription in the Avanset Member Area.

Sincerely,
support@avanset.com
"

 

I never was notifed that my account was changed to subscription based nor was I notifed that they changed their policy. They are focing me to sign up to their subscription base software and trying to give me a 30% off coupon. When I asked why was my account changed and how come I never got any notification and this is all I get back from their support.

 

Hi,

"Company policy changed and old software was discontinued, it expired in October 01 and you need to buy new one.

Please use this 30% discount code to get discount: VIP30OFF

Please feel free to contact us in case of further queries.
Regards,
Alexander

 

This is Total BS. Do not use this company. They don't give a crap about their customer service so why should we use their product.

This report was posted on Ripoff Report on 10/08/2014 07:15 AM and is a permanent record located here: https://www.ripoffreport.com/reports/avanset/select-stateprovince/avanset-avanset-support-vce-stay-away-from-this-company-total-scam-london-uk-1181631. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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