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Report: #1198236

Complaint Review: AVOIR SKIN - SANTA ANA California

  • Submitted:
  • Updated:
  • Reported By: rippedoffpissedoff — INDIALANTIC Florida
  • AVOIR SKIN
    3760 W MCFADDEN AVE, SUITE B 602
    SANTA ANA, California
    USA

AVOIR SKIN; VITALIE SKINCARE, LLC DECEPTIVE BY NOT MENTIONING ,EXCEPT IN THE TERMS AND CONDITIONS LINK AT THE BOTTOM OF THE PAGE, THAT THE FREE TRIAL WOULD ROLL OVER IN 14 DAYS TO A SUBSCRIPTION OF $89.73/MO. SANTA ANA California

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Deceptive practice of not clearly noting that the 14 day free trial period would roll over into a subscription unless the customer called this number to cancel:888.403.5993  When I called this number, they had no record of who I am, and "they said" they had never heard of Avoir Skin. At the Avoir Skin site, one is directed to the Vitalie Skincare, LLC site as a contact--go figure. The only way I was able to get in touch with Avoir Skin was from the "Ripoff Report" phone number listed for Avoir Skin. After calling them, they assured me they would cancel the account, and give me a 30% credit to my card . . . this remains to be seen. The person with whom I talked did not seem too "with it." I've got your address, Avoir (3760 W Mcfadden Ave., Suite B 602, Santa Ana, CA 92704-1392), and I've done a Google Map search--working out of a strip mall, huh . . . hummmm.

This report was posted on Ripoff Report on 12/29/2014 03:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/avoir-skin/santa-ana-california-92704-1392/avoir-skin-vitalie-skincare-llc-deceptive-by-not-mentioning-except-in-the-terms-and-co-1198236. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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