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Report: #1186538

Complaint Review: Avoir Skin - Santa Ana California

  • Submitted:
  • Updated:
  • Reported By: Emily Kale — Rochelle Illinois
  • Author Not Confirmed What's this?
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  • Avoir Skin 3760 McFadden Ave, B602 Santa Ana, California USA

Avoir Skin Velour, Skin Care Pro, Bloom Beauty Samples for cost of shipping, charged $94, 14 day trial period only in Terms & Conditions, trial starts order placed Santa Ana California

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Do not fall for this.  Thought I was getting a sample for the cost of shipping - No where is it mentioned that there is a trial period of 14 days, which starts when the order is placed, not when it is received five days later, unless you click on the Terms and Conditions, it's about five paragraphs down. Very deceptive practices. I called to complain when the charges came through and they offered me a partial refund on two of the products. I figured it was the best deal I was going to get. I'm highly suspect any refunds will come through, so I will update this report if and when that happens.  I have included jpegs of screen captures of their trial pages. It is worthy to note that one must remove all cookies before accessing these pages, as once their cookies are on your computer, any attempt to access the free trial pages results in a redirect to a blank page, in my case Google.

This report was posted on Ripoff Report on 11/03/2014 01:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/avoir-skin/santa-ana-california-92704/avoir-skin-velour-skin-care-pro-bloom-beauty-samples-for-cost-of-shipping-charged-94-1186538. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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