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Report: #286260

Complaint Review: Bally Total Fitness - Norwalk California

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  • Reported By: Raleigh North Carolina
  • Author Confirmed What's this?
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  • Bally Total Fitness 12440 Imperial Hwy.ste 300 Norwalk, California U.S.A.

Bally Total Fitness placed on credit report after moving to Raleigh from VA , THERE ARE NO CLUBS HERE!!! Norwalk California

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I was a member of your facility in Newport News VA I relocated to Raleigh NC in March of 2007. I called your company and spoke with a representative. I was advised that I could fax a copy of my lease and a letter to inform you all of my cancellation of membership due to the fact that there were no facilities within a 25 mile radius of Raleigh, North Carolina. I faxed the required information on 3/23/2007.Shortly thereafter I received a letter from your company dated 4-05-2007 explaining that since I moved I would need to send in proof. I called a representative again and was advised to disregard the letter. November 2007 I go to check my credit report and I see BALLY TOTAL FITNESS listed as someone I owe. This is no good I did everything was required from taking time out of my day to fax over a copy of my lease to calling customer service and staying on the line for 30-45 minutes at a time waiting for someone to come on the line. I plan on moving to attend Rutgers University in New Jersey and I was actually looking forward to attending your facilities again, but after this scam and con you all pulled I WILL TELL EVERYONE I KNOW ABOUT THIS!!!!!!!!!!!!
I need this situation resolved immediately I emailed a member service rep online @ your website with no response over a week ago. You people are operating a giant scam and I am going to make a formal report to the BBB as well as Rip off report and planet feedback. I am sending the original documents that I faxed over to you all as well as the letter BALLYS sent to me explaining that I no longer lived in Bally City. Please take care of this immediately and correct the error that was made on your part if not, I will be forced to pursue further recourse.

Keisha
Raleigh, North Carolina
U.S.A.

This report was posted on Ripoff Report on 11/23/2007 10:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bally-total-fitness/norwalk-california-90650/bally-total-fitness-placed-on-credit-report-after-moving-to-raleigh-from-va-there-are-no-286260. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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