Banfield Pet Hospital Lobby dirtier than men's room at ANY GAS STATIONl/ 2hour wait WITH APPOINTMENT/LACK OF CUSTOMER CARE Kendall, Florida

Betty Rodriguez IVE HAD THE WORST EXPERIENCE TODAY...at the KENDALL AND 137 LOCATION....PLEASE...PLEASE..DO
NOT TAKE UR PETS THERE!..IT IS DIRTY...UNFRIENDLY STAFF....THE WAIT FOR A ROUTINE CHECK UP WAS TWO HOURS....NO APOLOGIES...NOT ONE PERSON OFFERED WATER TO MINE OR OTHER PETS....THEY HAVE THE HEALTHY ANIMALS WAITING WITH THE SICK ANIMALS....MY DOG WAITED FOR TWO HOURS WITH APPOINTMENT...FOR A FIVE MINUtE CHECK UP....I HAVE BEEN W BANEFIELD FOR NINE YEARS....I CALLED TO CANCEL TODAY.......THERE R BETTER ANIMAL CLINICS....

PLEASE DONT TAKE UR PETS TO THIS PLACE....THEY WILL COME OUT SICK...IF THEY R NOT.......RUDE FRONT DESK "LADIES"...THE VET...CARED ZERO FOR MY COMPLAINTS ......HOW SAD HOW THEY TREATED MY PET....NO WATER IN TWO HOURS....NOT ONLY MY PET BUT THE OTHERS AS WELL...THE PLACE IS VERY UNSANITARY.....PLEASE DONT TAKE UR BELOVED PETS TO THIS INHUMANE PLACE.....and after I left....THEY CALLED TO TELL ME THAT I LEFT WITHOUT PAYING TEN DOLLARD FOR THE NAIL CLIPPINGS..AND IF I DIDNT PAY BEFORE 7 PM COLLECTION AGENCY