BANFIELD PET HOSPITAL RIP-OFF YES THEY MISDIGNOSED MY 8 MONTH OLD CHOC LAB, THEY SAID THAT HE HAD A BROKEN OR FRACTURED PAW WE WILL HAVE TO SPLINT IT FOR 6 WEEKS KEEP IN QUIET AT THE TUNE OF $711.09 THIS IS AFTER THE WELLNESS PLAN THAT THEY TAKED MY HUSBAND INTO GETTING WHAT A JOKE THAT IS. RANCHO CUCAMONGA California

This is merely a misinterpretation. As an ER doctor for a number of years, I aways see these Banfield clients. These clients think because they are on a wellness plan at Banfield that everything that happens to their pet is covered-from poisonings to hit by car.

The wellness plan only pays for examinations, vaccines, the first spay or neuter, and, depending on the type of plan, up to a dental and bloodwork each year.

There IS NO coverage for fractures... Bottom line. There is no coverage for anything else other than WELLNESS issues.

Your dog had a fracture and with anesthesia, bloodwork, casting, it should have been every bit of $711. If you did not get your pets foot fixed at Banfield or another clinic then you are guilty of negligence and abuse. In FL, for example, I would have given you the estimate. Had you declined, I would have called your referring vet to make sure you did it. If you did not fix your pets foot, then I would have called animal care and control (police).

Next time, try pet insurance. With pet insurance, you have the best chance at getting your money back for catastrophies.

Does this help?