Complaint Review: Bank Of America - Charlotte North Carolina
- Bank Of America Kings Drive Charlotte, North Carolina U.S.A.
- Category: Corrupt Companies
Bank Of America rip-off! They deduct the largest debits first then charge $33 per overdraft. If you make a mistake, they will capitalize. Charlotte North Carolina
*Consumer Suggestion: explination
Instead of the transactions on 10-1 and 10-2, which were small, being deducted first, BofA deducted the check that came thru on 10-4. These transactions were 2 to 3 days before the check was stamped as recieved. This action caused the three later transactions to list insufficient funds. These 3 transactions were for $40, $3.16, and $7.38. BofA is charging me $33 each for them.
I spoke with a BofA representative who stated that the weekend transactions would not have posted until Monday afternoon. She stated that the check was put thru first due to it being the largest amount. She says that this is "just the way they do things." My argument is that there was too large of a time period between these transactions for them to do this. The on-line banking showed the three smaller transactions pending on the morning of 10-4. The check was not showing even as pending.
When I explained to the Customer Service Representative that I felt that this was not handled correctly, she told me that it was not my place to tell them how to handle their business. They are handling my money, so I feel they should watch the way they deal with it. Be warned, obviously BofA's system is set up so that if you make a mistake, they will capitalize. They just got the last $99 they will ever get from me.
Florence, South Carolina
This report was posted on Ripoff Report on 10/05/2004 09:38 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bank-of-america/charlotte-north-carolina/bank-of-america-rip-off-they-deduct-the-largest-debits-first-then-charge-33-per-overdraf-111522. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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