Complaint Review: BANK OF AMERICA - Gainesville Florida
- BANK OF AMERICA Highway 441 & other Gainesville, Florida United States of America
- Phone:
- Web:
- Category: Banks
BANK OF AMERICA Fraudulantly uses deceptive and immoral practices to charge excessive fees Gainesville, Florida
*Consumer Comment: The thing is...
*Consumer Comment: Amen
*Consumer Comment: GET THE FACTS!
*Consumer Comment: That's Alot of Time!
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I do not understand why the state of Florida has allowed the Bank of America and Compass Bank to continue to literally steal money from their customers, nor why the Attorney General has not prosecuted them. If the methods practiced by both these banks in the way they manipulate their check postings and issue short term credit in order to generate excessive fees is not considered fraudulent, fraud does not exist. A small mistake in your checking account can easily cost a you hundreds of dollars. I am fairly certain that if the data regarding multiple fees were analyzed, it would show that the majority of people affected were those with lower incomes.
They create these enormous fees by posting checks from the largest to the smallest. At first glance this might seem like its legitimate. It is simply the way they choose to do business. But the results make it clear that the only reason they operate this way is to create more fees. And this is only part of the tactic that they use. I will get to the other part after I present the following realistic example to show how this plays out. A person makes a small mistake in his check book and believes he has a balance of $788.00. His actual balance is $748.00. His rent is due next week but he bumped into his landlord and gave him a check for $750.00. A couple days later he made four small purchases which amounted to $25.00. A few hours after they hit his account the check for $750.00 reached his bank (Bank of America or Compass Bank). At this point what should happen should be a little annoying, but not that big of a deal. The money was clearly easily there to pay the four small charges amounting to $25.00.
Obviously, he made an error regarding the $788.00 check. It would be reasonable for the bank to bounce it and charge him their fee. of Or, since he is a long standing direct deposit customer, they might pay it knowing funds will be in his account shortly. What they actually do is so blatantly unethical, it is almost unbelievable that an institution that presents itself as being trustworthy and moral would even consider it. They post and pay the $750.00 check first. Then they post the four small checks. Instead of charging 1 fee of $36.00, they now charge five fees totaling $180.00.
The way Bank of America tries to justify these actions clearly indicates that someone in their hierarchy thinks their customers are morons. They actually claim to do it for our benefit. The larger checks are more important to us so those are the ones we should want paid the most. Since the idiocy of the justification speaks for itself, no further comment is necessary.
Before anyone (like a bank employee) dares to claim that their intent is not to defraud the public, you have to somehow find a way to explain away that fact that you issue credit to someone you have already denied the exact same credit without the fees. That is the final slap in the face from these thieves. I know first hand that both myself and my wife applied for lines of credit at these institutions. We were both turned down as I am sure many if not most others who get hit with these excessive fees are. But they then give customers the exact same credit that they requested. The only difference is they can now charge excessive fees.
In the above example, if the person had been denied a line of credit, the large check should have simply bounced, incurring only one fee.
These banks, and any others that operate in the same manner, should be despised and not trusted by the public or their employees. If they cheat some people this way, given the opportunity they will cheat and steal from anyone they can. That includes employees.
If you work at these places the only moral action is to find another job. Dont participate in their evil.
This report was posted on Ripoff Report on 04/25/2010 04:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bank-of-america/gainesville-florida-/bank-of-america-fraudulantly-uses-deceptive-and-immoral-practices-to-charge-excessive-fee-596395. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 Consumer Comment
The thing is...
AUTHOR: Ronny g - (USA)
SUBMITTED: Saturday, May 01, 2010
Those that have been victim to the banks swindles, already know what is going on. Because they found out the hard way.Those that defend the banks, will not be convinced the banks did any wrong doing.
You see, they way they look at it..is that YOU made a human error, therefore any tactics or policy the banks uses against you..even if this includes charging fees for transactions that had the funds available at the time, is just deserved. Yes, they believe you should be "punished" for making a mistake.
The bank on the other hand..calls this a "courtesy". I don't know which slap in the face hurts more...but it is documented FACT in the last FDIC report, that the poor were disproportionately subject to all these fees.
Now I can't have too much compassion for someone who intentionally puts themselves in this place, or who is irresponsible with their account and spending, but either way, you need to be on guard since regardless of who blames who..it is blatantly apparent the bank will take advantage of a mistake, and fee you even if unjust, unethical or morally wrong.
There are some law changes going into effect so the Feds are aware and starting to step in, but either way, ACH transactions such as check and auto pay are going to be subject to NSF fees if the account can not cover it, unless fraud or unauthorized use of the check or autopay can be proven. However, the law changes are more to protect debit card users, where the FDIC report stated most of these fees occurred during small point of sale transactions and ATM withdrawals, even though the customers did not voluntarily sign up for overdraft protection specifically applying to the debit card..

#3 Consumer Comment
Amen
AUTHOR: Peter - (USA)
SUBMITTED: Saturday, May 01, 2010
Bank of America does absolutely everything it can to make money. If there is a choice between posting transactions fairly and in the order they were made versus posting them in a way that generates a bunch of nonsense $35 fees ... they are going to do what makes them money, not what is good for you or even fair.
Just because its legal - doesn't make it right.

#2 Consumer Comment
GET THE FACTS!
AUTHOR: Karl - (USA)
SUBMITTED: Monday, April 26, 2010
FACT: Betting that the 'Housing Market' would fail in the USA is just like betting that the USA would fail.

#1 Consumer Comment
That's Alot of Time!
AUTHOR: Jim - (USA)
SUBMITTED: Sunday, April 25, 2010
You've spent alot of time blaming the bank and everyone else in sight. Why not spend half the time learning FINANCIAL COMMON SENSE by keeping a check register so that you know exactly how much money you have BEFORE you use an ATM card?
Here's what YOU did...
You don't keep records of your account usage.
You don't have the slightest clue as to what your balance is.
You keep using the ATM card WITHOUT KNOWING YOUR BALANCE! (incredible!)
YOU rack up overdraft fees. Just in case you didn't see that...Y-O-U rack up the O/D fees.
And now YOU blame the bank because of what YOU did. Who? Y-O-U!
Want to avoid O/D fees? Learn how to keep records!


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