Complaint Review: Bank of America - Internet Internet
- Bank of America Internet United States of America
- Phone:
- Web: www.bankofamerica.com
- Category: Banks
Bank of America Transferred money online to cover a check, they cleared the check first and dinged me the $35 overdraft fee Internet
*Consumer Comment: question??
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I have 2 accounts with Bank of America. I wrote a check off one account, and sent it. The following day I noticed the account had insufficient funds to cover it, but due to work, forgot about it until that evening. When I arrived home, I checked my account online, I was still in the positive,check hadn't gone through and there was no notification of any transactions that were being processed. I then transferred money from my other account to cover the check. Received the online confirmation that the money was transferred along with the current balance of each account (at this point there was enough in the account to cover the written check). Next day I get an email stating my account is overdrawn. I look to find out the check I wrote cleared but my transfer was still being processed.
I am upset for the following reasons: 1) the amount in my account when I first checked was in the positive with nothing being processed, normally if anything is being processed it tells me on the online statement (even though customer service said the check was being processed that day and posted at midnight), 2) both accounts are in BoA, so they know the money is there to cover the check, 3) my transfer was done online before the check cleared but still the transferred had to process (which showed online).
I am very displeased with BoA on this, If you have a choice of banks, go with someone other than Bank of America! NOW I have to convince my wife to switch banks...shouldn't be too hard.
This report was posted on Ripoff Report on 12/14/2012 05:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bank-of-america/internet/bank-of-america-transferred-money-online-to-cover-a-check-they-cleared-the-check-first-a-982261. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
question??
AUTHOR: Stacey - (U.S.A.)
SUBMITTED: Friday, December 14, 2012
What did your check register state your balance was?? When was the last time you reconciled you bank statements?


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