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Report: #652637

Complaint Review: Bank Of America - los angeles California

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  • Reported By: Bank Of America Loan Modification i — Alhambra California United States of America
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  • Bank Of America P.O.Box 10219, Vannuys, CA 91410 los angeles, California United States of America

Bank Of America Bank of America Loan Modification is a rip off los angeles, California

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Last year on Oct 08,2009, I emailed Bank Of America Chariman -Ms Barbar and asked her assistance to modify my loan as we were behind 2 months on our mortgage for our residence located at 1820 S. Almansor Street, Alhambra, CA 91801. The next day I received the call from Mr. Sergio Allarcon who asked me to fax our documents need for loan modification. After I faxed its, I was referred to Ms Jolene Clark for negotiator. Between that time, I still continued my mortgage payment as $3,010.22 per month. On February 2010, Ms. Jolene Clark called and let me know my loan had to be impound for be modified. I accepted it so the payment will be $3,357.93 and Bank Of America started pay the property tax and property insurance for us.

On April 2010, I received a contract from Bank Of America as Home Affordable Modification Trial Period Plan which I was been instructed to pay $3,043.22 every month for 3 months. I continued to pay and never put attention on the statement which was listed that my payment should be $3,357.93 per month. I called several times and the Hot Team always advised me to continue to pay trial payments as my loan was still on review. Suddenly on Sep 27,2010 , I received a letter from Bank of America denied my loan modification. On Oct 01,2010 I received a certified letter from Bank of America asking to pay $11,134.49 as a Notice of Intent to Accelerate. I called the bank and complained as why I had to pay that much since the beginning of loan modification review, I only owed two months which is  $6,020.44  . I paid  every month as scheduled.but why it now is $11,134.49. The customer service then explained to my son that is because I should pay $3,357.93 but since I only paid $3,043.22 so when I paid every month, they could not applied to the loan and put in the side , until the next month sso they can have the full payment to subtract the loan .

Since that my loan will occured late charge and interest. I feel very upset and overhelm since I was cheating by Bank of America . I thought I will be help to get out of debt but now I have to pay more and may be a balloon payment.The supervisor at Customer service -Brad Proctor denied to waive or take off the interest and late charge. He advised us to start pay monthly as $3,357.93( the impound payment ) and reapply for loan modification. I followed his advise and paid $3,357.93 for Oct 2010 payment but today I received again a notice of Intent of Accelerate from Bank of America which was been asking to pay $11,662.70. The amount is $527.21 more than last time which I already paid $314.71 more then Septmeber payment.Please help as I do not know how to do . If your bank charged me like that then I never can pay  to end my outsanding amoutn  and I never will be help to have my loan modifify as President Obama home relief plan. Please look at Bank of America, they are  a large bank but try to rip off small people as us.

This report was posted on Ripoff Report on 10/19/2010 04:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bank-of-america/los-angeles-california-/bank-of-america-bank-of-america-loan-modification-is-a-rip-off-los-angeles-california-652637. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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