Best Buy/Geek Squad Dell Computers Worst Customer Service and incompetence ever! Riverbank California

 I just wanted to clarify that my response was to the first rebuttel titled "Why!?" by the jerky guy, not the second one who was more polite.

Thanks

 You bet I shouldn't have pay for it.  The only thing I added was Microsoft word and treated this piece of junk delicately.  So, braniac, you're saying that I should accept paying $1,000 and pay every 6-11 months to have the mother board replaced.  Is that what you would do money bags. 

If I feel that's bad service, that's my right.  And if they want to make a good name for themselves, they need to concentrate on making customers happy. 

You should go back in your hole now.

"They said that the mother board, optical drive, hard drive and power button all needed to be replaced"

Looks like they replaced about everything but the keyboard and display.  Doesn't seem feasible.  Was the factory warranty for 12 months?  Did you buy an extended warranty?  I know Best Buy aggressively offers them. It's been 18 months since you bought it.  Are you using the original power supply that came with it?

Sorry you're having problems, but your warranty is long expired.  A repair does NOT restart it.

Nope, I don't work for Dell, Best Buy or Geeks.

 How exactly is ANY of this BestBuys fault. Or Dell for that matter? Neither of them USED the laptop, thats ALL on you. YOUR choices in what programs you installed. Your choices on how its used. If you are having equiptment failure then thats on YOU. All your showing the web is you just dont want to pay for the repairs YOU have caused to YOUR laptop and are looking for the FLIMSIEST of excuses to force the deeper pockets to pay for YOUR problem.

I find this report to be a BLATANT LIE!!! It is VERY clear that this poster is ONLY looking to get their toy repaired for free so THEY do not have to. They have resorted to outright lies online and thankfully BestBuy has a legal remedy for the FOOLS who wish to post their lies as fact. They have BETTER lawyers then you could ever afford, anyone who reads your post is going to see the same as I have. A spoiled little child crying because they broke their toy and dont want to pay for it.

Get over yourself princess.