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Report: #25325

Complaint Review: Best Buys - Eden Prairie Minnesota

  • Submitted:
  • Updated:
  • Reported By: Grass Valley CA
  • Author Not Confirmed What's this?
  • Why?
  • Best Buys 7075 Flying Cloud Dr. Eden Prairie, Minnesota U.S.A.

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The cashier and clerk assured (pointing out the price marker on the shelf where the CD-RW was located) me that their was a $30 rebate. But I would have to purchase the item before I could see the rebate form.

Once home I discovered that the cash register computer printed Rebate Form dated 7/24/02 expired on 7/21/02!

That is Best Buys, programmed their computer to generate a back dated Rebate Forms i.e., printed on 7/24/02 expired 7/21/02, when the marked shelf price showed a $30 rebate!

I called the store multiple times 1 916 780 5969 and got the royal runaround!

I called the Rebate Center 1 800 849 0444. Was told the Rebate was null and void and would have to deal with the store (50 miles away).

I will instead return the un-opened CD-RW and never deal with Best Buys again!

Don't leave the store till you read the entire Rebate Form if you want to avoid this scam!

Bill
Grass Valley, California

Expired Rebate Form

This report was posted on Ripoff Report on 07/25/2002 07:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/best-buys/eden-prairie-minnesota-55344/best-buys-ripoff-issuing-expired-rebate-forms-roseville-ca-25325. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
3Consumer
1Employee/Owner

#4 Consumer Comment

More Rip-offs

AUTHOR: Lvi - (U.S.A.)

POSTED: Friday, January 31, 2003

Any company that checks packages and clothing of
employees "COMING" to work and has cameras in every corner of every store including breakrooms
and restrooms doesn't get my business.

They deserve the same trust and respect they give
everyone that comes through their doors.

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#3 REBUTTAL Individual responds

Its not the $30

AUTHOR: Ron - (U.S.A.)

POSTED: Thursday, January 23, 2003

Its not just $30. Its $30 times tens of thousand. So when you say a million dollar company wouldn't do that for $30, how about $300,000? Its not just one customer they are doing it to.

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#2 Consumer Comment

There's the proof!

AUTHOR: Brandon - (U.S.A.)

POSTED: Wednesday, January 22, 2003

Well Joshua, I guess that should shut you up, huh? I mean, there's the receipt clearly showing that Bill WAS screwed out of $30 by a '$20-billion a year organization.'

I can also vouch for that becasue I bought a $16 wiring harness for my car stereo YESTERDAY and they would not take it back TODAY becasue it was opened and they could not resell it. What the hell are open-box items?

So, I also boxed up my 55" wide-screen HDTV Sony TV that I bought three weeks ago and took it back too. What a pain in the a*s that was, but I feel better not supporting a company that has theives running it. Who knows, maybe by shopping at Best Buy consumers are unknowingly supporting terrorism?!

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#1 UPDATE EX-employee responds

You can't program it

AUTHOR: Joshua - ()

POSTED: Thursday, July 25, 2002

First off, Best Buy's computers cannot be "programmed" at the store level, every system in the company works off of a intranet and the POS systems are updated at a corporate level alot of the times.



Second, with the first thing being said, it's "impossible" for Best Buy to program their computers to print you an expired rebate form.



The fact you feel that a 20-billion dollar a year organization would scam you out of thirty-dollars is rather funny. I have two friends who bought Samsung CD-RW's with the same rebates like two weeks ago and neither one of them were "scammed" out of their money. Their rebates printed out correctly.



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