Complaint Review: Best Egg - Internet
- Best Egg Internet USA
- Phone: 8552826353
- Web: MyBestEgg.com
- Category: Loans
Best Egg myBestegg.com Deception Wilmington Delaware
*Author of original report: Best Egg Loans
*UPDATE Employee ..inside information: Best Egg
*Author of original report: Best Egg Loans
*UPDATE Employee ..inside information: Best Egg
*Author of original report: Best Egg Loans
*UPDATE Employee ..inside information: Best Egg
*Author of original report: Best Egg Loans
*UPDATE Employee ..inside information: Soft Pull
*Author of original report: Best Egg Loans
*UPDATE Employee ..inside information: Best Egg Loans
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Best Egg sends a letter telling you that you are preapproved for a loan and that checking you rate will not affect your credit
score. Thats where this company begins their art of deception. The keyword here is rate. As soon as you click to see if
your eligible for the loan your credit score is affected. You see anyone can look up loan rates and not have their credit
affected. However, the way its presented on the advertising notice it tends to deceive one into believing applying for the
loan will not affect their credit score.
On complaining about this isuue to the customer service representative, he stated that it clearly states that it will affect your
credit score in the multiple paragraphs of tiny words presented in the disclosure statement. I didn't really need the loan. It
was an advertisement for consolidation which I thought may be a good idea. I was denied the loan because their phone
number was blocked by my phone system as being a spam number.
Now I don't want to start a law suit here or anything. I just want to make other consumers aware that if Best Egg deceives
an individual on just inquiring about their loans I can just imagine what they do once your approved for the loan. In other
words buyers beware! I would recommend avoiding this company.
This report was posted on Ripoff Report on 11/06/2015 11:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/best-egg/internet/best-egg-mybesteggcom-deception-wilmington-delaware-1266180. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#10 UPDATE Employee ..inside information
Best Egg
AUTHOR: Hpan - (USA)
SUBMITTED: Wednesday, August 10, 2016
It only becomes a hard inquiry after you accept the terms of the loan, and are funded the money.
You said that it says that it's a hard hit in the fine print. Please show me. That's all I'm asking. I am arguing that you can't because it's not true. What is someone who says something that isn't true if not a liar?
#9 Author of original report
Best Egg Loans
AUTHOR: - ()
SUBMITTED: Wednesday, August 10, 2016
I never said anything about a hard hit versus soft hit. It appears to me that your on a discredit campaign to save face of your company. All I know is your company sent me a pre approved rate, denied the loan, and told me on the phone that my rating would go lower because of the inquiry which it did. Not by much, but it did. I just want other consumers to be aware of this issue. Hard versus soft doesn't interest me. Fact is, participating in your loan application procedures results in lowering of an individuals credit rating which all consumers should be aware of. I wish you stop lying about me saying it is a hard inquiry. Fact is your procedures results in the lowering of an individuals credit rating. I know because you did it to me. Stop trying to cover up your deceptive practices. All I would like to see from you is a change in wording indicating that there may be a drop in your credit score on initiating loan procedures. (((REDACTED)))
#8 Author of original report
Best Egg Loans
AUTHOR: - ()
SUBMITTED: Wednesday, August 10, 2016
Sir I'm not denying that it is a soft pull on establishing the rate. But after the consumer approves the rate to see if they are accepted for the loan is when their credit can be affected. That is what happened to me. This is not false information. I don't understand why you are attacking my character. All I'm saying is that statement should be removed from your advertisement because in the end it may affect your credit rating. I guess there may be some rotten eggs among the best eggs.
#7 UPDATE Employee ..inside information
Best Egg
AUTHOR: Hpan - (USA)
SUBMITTED: Wednesday, August 10, 2016
That is absolutely fine that you would not reccommend it to to others. Not everyone has a pleasant experience with every business, that is to be expected, but you're spreading false information, which isn't okay.
It is a soft pull, which you claim to be false, but you have absolutely no evidence to support that claim while there is mountains of evidence to support the face that it is a soft pull. Best Egg is accredited with an A+ Rating with the BBB and makes it very clear that it is not a hard inquiry.
Like I said, if you can find that fine print that you claim exists, which states that it is indeed a hard inquiry, I'll certainly retract all of my statements and issue you the most sincere apology. I wont be holding my breath.
#6 Author of original report
Best Egg Loans
AUTHOR: - ()
SUBMITTED: Tuesday, August 09, 2016
Don't know why you have to resort to calling me a liar. I'm just revealing my experience I had with this company and would never recommend it to anyone. I'm sure others had a positive experience. Learn from your mistakes and it will make you a better company. Take this as constructive criticism. Thanks for responding. There will be no further rebuttals since my point has been made. Good day to you sir. Rick from West Chester.
#5 UPDATE Employee ..inside information
Best Egg
AUTHOR: Hpan - (USA)
SUBMITTED: Tuesday, August 09, 2016
"All I'm saying is...."
No, what you were saying was that Best Egg runs a hard inquiry on your credit when that is false, which I have shown you.
Feel free to keep your post up and look like a liar, I don't really care. I just wanted to make sure no one fell for the false information that you provided.
Have a good one.
#4 Author of original report
Best Egg Loans
AUTHOR: - ()
SUBMITTED: Tuesday, August 09, 2016
Best Egg gave me a loan rate, denied the loan, and the representative himself told me the inquiry hurt my credit score which it did. All I'm saying is don't pre-approved someone for a loan only to deny them and lower their credit score in the process. Bad business.
#3 UPDATE Employee ..inside information
Soft Pull
AUTHOR: Hpan - (USA)
SUBMITTED: Tuesday, August 09, 2016
It is very interesting to me that you say that. I just got done reviewing the website, fine print and all, for the hundredth time and the only mention of what kind of pull they apply to your credit is as follows;
"
We use information provided by credit bureaus, including your credit score, outstanding debt, payments history, and recent activity, to identify potential borrowers, and we send pre-approved loan offers based on those criteria.
When you check your rates, we ask for other important information, such as income and employment status. Because several weeks pass between the pre-screening process and the application, we also request updated information from the credit bureaus in the form of a “soft” credit inquiry.
Both sets of information are used to determine if we have rates available for a customer."
And if you mouse over the underlined phrase on the website it says "A soft inquiry does not affect your credit score. This is the same method used when you check your own credit score"
So if you found some conflicting information that I'm missing, please point it out to me.
#2 Author of original report
Best Egg Loans
AUTHOR: - ()
SUBMITTED: Tuesday, August 09, 2016
I did do my homework. It is explained on the website in the smallest font the naked eye can see. Legally they have themselves covered. However, deception is present. No malicious intent just making other consumers aware of what is difficult to notice. Rick of West Chester PA.
#1 UPDATE Employee ..inside information
Best Egg Loans
AUTHOR: Hpan - (USA)
SUBMITTED: Tuesday, August 09, 2016
Hello, I would just like to make it absolutely clear that your credit will not be hurt by checking your rate with Best Egg. It is a soft pull as opposed to a hard inquiry and it does not become a hard inquiry until you accept the offer if you decide to do so. This is all explained on the website. Best Egg currently has an A+ rating with the BBB and is an incredibly legitimate lending service.
Please stop spreading misinformation, whether it comes from ignorance or malicious intent, you should do your research before slinging mud and lies.
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