Complaint Review: Better Planet Books - Internet
- Better Planet Books Internet USA
- Phone:
- Web: www.betterplanetbooks.com
- Category: Colleges and Universities
Better Planet Books Sends Previous Editions But Isn't Obvious About It Nationwide
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This company offers low prices on text books and uses pictures of the most recent edition to make you think you are getting that edition. What really happens is they send an older edition of the book without clearly stating that they are going to do so at any point of the checkout process. In their about page they admit that they send old editions, but they knowingly hide those statements so you can find the page online and not realize you're getting an older edition until it is too late. They only customer service they provide is an email. They offer refunds within 30 days, but it takes over 2 weeks for the books to arrive at your house. This business is unprofessional and knows they are scamming people.
This report was posted on Ripoff Report on 09/25/2017 12:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/better-planet-books/internet/better-planet-books-sends-previous-editions-but-isnt-obvious-about-it-nationwide-1402234. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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