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Report: #310696

Complaint Review: Bidz.com - Culver California

  • Submitted:
  • Updated:
  • Reported By: Brooklyn New York
  • Author Confirmed What's this?
  • Why?
  • Bidz.com 3562 EastHam Drive Culver, California U.S.A.

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Well to star off i should known when its to good to be true it isn't. All i wanted was to find some good quality jewelry at a reasonable price so i decided to go to an auction site,and bidz was the choice. I brought a 3.00 carat bracelet which turn out to be not a carat at all ,then t brought a 0.80 carat gemstone earrings well the earrings was like the earrings you get when your a kid and you get your first hole pierce ears so the size was so tiny. Then the chain i brought was suppose to be 18 inches long well the first one was a chain with gemstone well that was the only thing you could spot on the chain if you could spot the chain at all the size of that and the quality of the chain was poor a child would rip that in a second. The second chain suppose to had diamonds and be 18 inches long well what diamonds and did i order a choker. Now there were two more items left to explain a pearl rind with diamonds, a watch well the watch they couldn't go wrong with that being that it didnt come from them but they didn't have anymore so it took me calling and chatting to get to them just refunding money without notice they didn't have product, the pearl ring look good at a distance but when you look at the diamonds you must know by now after reading it wasn't what diamonds should look like.So now i sent back all the items i didn't wait a minute but i'm very dissatisfied with them keeping money that should be refunded since all items wasn't as describe i don't like there business and want to take other steps to get back the rest of my cash cause the total of shipping and transaction fee 15 % re-stocking fee together gives them advantage still in making money off of me when they didn't provide me with anything but running back n fourth to the post office. I would never shop there and shop for jewelry online to many risked you need to see what your buying when it comes to certain things.

Diamond girl
Brooklyn, New York
U.S.A.

This report was posted on Ripoff Report on 02/20/2008 10:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bidzcom/culver-california-90232/bidzcom-fake-diamonds-not-the-right-size-length-bad-quality-keep-over-5000-of-shipp-310696. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
5Consumer
0Employee/Owner

#5 Consumer Comment

I fell for this one too years ago when bidz was first starting out

AUTHOR: Pardel - (U.S.A.)

POSTED: Tuesday, February 26, 2008

Yeah, this is very much true! lol I fell for bidz about 4 or 5 years ago. Did the same thing, found this awesome auction site. They had fabulous jewelry for absolutely unbelieveable prices. Well, very excitedly I went to town bidding away on these pearl necklaces, earrings, rings, pendants, and beautiful artwork. wow! I was so excited. Spent hundreds, and I mean like upwards of a 1000 or maybe even more, it's been a while so don't remember exactly, on this awesome jewelry and art work. Well, a few weeks later it started to arrive. Could not believe it. That beautiful pearl necklace valued by bidz at 2800.00 dollar, I got for a mere couple hundred dollars, right you could but the same one at Walmart for around 50.00. The watched valued in the hundreds, I think I got like 4 or 5 of them paid between 20.00 and 65.00 each, yep you got it, total junk. The art was a total joke. This art work was suppose to be worth thousands each, oh my, should have went to the local grade school. That's pretty much what it was. Oh yes, my favorite piece I was soooo excited about was a sapphire and diamond necklace in 18k gold. Paid 265.00 for it. Yep, total fake. This auction site has a monopoly on fake junk valued at thousands of dollars each. I had to laugh when I saw this post on the new posting page. I was like, gosh, is this auction still in business. I would have thought they would have been busted ages ago.

I learned from this mistake that, you got it, if it is too good, it is not real!

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#4 UPDATE Employee

Items, returns

AUTHOR: Customer Service Team - (U.S.A.)

POSTED: Tuesday, February 26, 2008

Thank you very much for informing us of your concerns. We would like to apologize for any inconvenience this may have caused. We would like to better assist you, explain and if possible come to a resolution.

May you provide us with the user name and or listing numbers of the items in question?
With this information, we can locate the account and investigate the matter.

Thank you for your valued time and patience.
Bidz.com
Customer Service

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#3 UPDATE Employee

Items, returns

AUTHOR: Customer Service Team - (U.S.A.)

POSTED: Tuesday, February 26, 2008

Thank you very much for informing us of your concerns. We would like to apologize for any inconvenience this may have caused. We would like to better assist you, explain and if possible come to a resolution.

May you provide us with the user name and or listing numbers of the items in question?
With this information, we can locate the account and investigate the matter.

Thank you for your valued time and patience.
Bidz.com
Customer Service

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#2 UPDATE Employee

Items, returns

AUTHOR: Customer Service Team - (U.S.A.)

POSTED: Tuesday, February 26, 2008

Thank you very much for informing us of your concerns. We would like to apologize for any inconvenience this may have caused. We would like to better assist you, explain and if possible come to a resolution.

May you provide us with the user name and or listing numbers of the items in question?
With this information, we can locate the account and investigate the matter.

Thank you for your valued time and patience.
Bidz.com
Customer Service

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#1 UPDATE Employee

Items, returns

AUTHOR: Customer Service Team - (U.S.A.)

POSTED: Tuesday, February 26, 2008

Thank you very much for informing us of your concerns. We would like to apologize for any inconvenience this may have caused. We would like to better assist you, explain and if possible come to a resolution.

May you provide us with the user name and or listing numbers of the items in question?
With this information, we can locate the account and investigate the matter.

Thank you for your valued time and patience.
Bidz.com
Customer Service

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