Blizzard Entertainment - Creators of World of Warcraft Utilizes Deceptive Tactics to Get and Keep Consumers Irvine California

I'm confused as to where you think the rip off happened.

Maintenance is a necessary evil. Perhaps you have not been playing long enough, but for a time, Blizzard attempted to skip maintenance as often as possible. The result was lots of lag, and unplayable servers. The weekly time taken away from the players sucks, but it keeps the game running. Lately, we've seen a decent amount of rolling restarts instead of 10+ hour maintenance times. My peak hours ALWAYS fall under the "scheduled" time. I still don't see it as a rip off.

I've had to ticket GMs quite a few times in my time spent on WoW, as well as on many other games. WoW GMs were much more helpful on average, and got to my ticket lots faster than other games' GMs did. It's very easy to say "why don't they hire more people?". I'll tell you why. Generally speaking, they can and will answer your ticket in less than a day (average is looking like 4 hours or so to me). Why would they hire a ton more people when they're usually able to keep up? If you're asking them to investigate your account for some reason, this is a very different situation. No matter how many people they hire, idiots who delete their own characters, or click on keyloggers will always always always outnumber their staff.

I've seen the subliminal message before. While I found it amusing, I feel some of the players who react to that as a conspiracy, need tinfoil hats. You're already playing. You're already giving them money. Clearly, they didn't need subliminal messages to get you there.

If this were a situation where they didn't return an account to you, or you were unfairly banned, I might wonder if you were ripped off. This post lacks any...well...actual rip offs.