Bluebird by American Express Bluebird, Bluebird by AMEX BLUEBIRD WILL NOT GIVE ME MY MONEY BACK AFTER CLOSING ACCOUNT Internet

I got the pre-paid AMEX Bluebird credit card so that my daughter would have access to money and purchase lunch and gas without having to carry cash.  Thought this would be great... could transfer money to her card in a instant and she would be good to go.  The first couple of months worked fine.  Then one day I went online to transfer some money to her card and my account was locked.  When I called customer service, they stated that my account was permanently closed due to a violation of terms and conditions and that they thought there was fraudalent activity.  I don't know what they mean by that since I only transferred money from my debit card to her and she used it to purchase food and gas.... whatever.  Anyway, I had money on the card and they said that my account was in review.  They told me that my account would be under review for about 10 days and then my money would be returned to me.  It has been 3 MONTHS!!  I call about every two weeks and get the same story.  When I ask for a supervisor, I get put on hold for a couple of minutes just for them to come back on the line and tell me that a supervisor isn't available.... this happens EVERY time.  Then they ask if I want a supervisor to call me in the next 24 to 48 hours... I tell them yes.  I have never received a call.  All I want is my money back and then I will be cancelling my other accounts with American Express.  I will never work with then again.  Their customer service sucks... must be in a different country because I never get anyone that speaks proper english; always a thick foreign accent.  This is AMERICAN express, not India Express....