Complaint Review: Boost Mobile - Irvine California
- Boost Mobile PO Box 55026 Irvine, California U.S.A.
- Phone: 888-boost4u
- Category: Cellular Phone Companies
Boost Mobile ripoff Irvine California
*UPDATE Employee: WRONG
*UPDATE EX-employee responds: just some info for you
*UPDATE Employee: Saying "Ain't"
Nothing ever happen, however I switch to a premium plan, so now this doesnt happen very often. There have been many other problems, but the one that just made me want to cancel my service is I purchased some call tones. (music a person hears when they call you), there was a problem with it, so a rep cancelld my service and restarted it and all my purchased tones will have to be purchased again. I will not do that, why should I have to purchase them again, I have only had this service for a month. I was told this happens all the time, theres nothing they can do. That is not acceptable. There needs to be more educated people hired as customer service reps at least someone who can speak and who knows not to use the word aint when speaking to someone on a professional level, especially when you say you are a supervisor.(Wayne in the Kentucky Office. No one knows what is going on in this company, they all lie and do whateva to make you spend more money.
I had a problems with the connection with my phone so I called and I asked to speak with a supervisor because the rep wais arguing with me, he cut my service because he didnt like my attitude and I asked to speak with a supervisr and he hung up on me. Turning off the phone makes you spend more money to get it reconnected and activated. This company is ridiculous.
This report was posted on Ripoff Report on 06/29/2006 09:45 AM and is a permanent record located here: https://www.ripoffreport.com/reports/boost-mobile/irvine-california-92619/boost-mobile-ripoff-irvine-california-198751. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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