Boost Mobile ,Boost Mobile is the biggest rip off ever. With the worst service ever Mesquite Texas

I am sorry to hear you are having trouble. I've been a customer for about 3 years and all is well. I had a bump with them the other month though. I dropped my phone in water the day after I paid my bill so I went to radio shack to get a new phone. They don't carry those phones anymore and they have a new unlimited text, walkie talkie and talk. So I opted for that. But they had a $50 activation fee at the time.

I contacted customer service and they refused to credit my new account for the $60 I paid the day before (for the coming up month). I was willing to pay for a new phone and a new month of service, I simply wanted the activation waived since I JUST paid $60 the day before for a month I haven't used yet. They said it was a different department and they could not communicate with each other. I said "no problem, I have three way calling". They didn't like my logic too much. I switched over to Virgin but the service was horrible. Wound up going back to Boost and getting the new phone. Between that time they got rid of the $50 activation fee so I didn't have to pay it. But I'm still out $50.

But hey, it's better than T-Mobile, Sprint or AT&T! I know Boost is owned by Sprint but it's really the lesser of all the evils. No overages. No outrages bills. Nothing but decent service. Yes, their customer service isn't the best... but it beats the hell out of the other options!