Boost Mobile False and misleading hidden $10.00 activation fee Akron Nationwide

 On May 14 2015 I bought a Boost Mobile no-contract cell phone at Kmart and a $35 phone card at the same time. Got home opened box, charged the phone and proceeded to activate it online. I enter all the information and hit the activate button only to be told this phone was already activated and I would have to pay a $10.00 "reactivation fee". So I called the customer service number and after all the automated options I was actually allowed to talk to a person. I explained my scenario that this is a brand new phone out of the box. He took my phone information AND my $35 phone card number, went through a few steps and he said he has taken care of that reactivation fee. If he would've taken care of it I wouldn't be posting here. So I decided to send a text to my sister, didn't go through. Error 2133 I believe it was. Tried someone else, same error. Decided to look on the web about this message error to troubleshoot the problem and after a lot of reading i decided to make phone call. Guess what, I have no service. Now i'm frustrated and back on the phone. After waiting again through the automated options i'm talkin to someone, explained the situation that I've already talked to someone and everything was supposed to be handled. After putting me on hold for a few he came back with that I owe $10 reactivation fee again. I interrupted before he could say anything to explain one more time that this is a brand new phone out of the box, never been opened, and furthermore the last person I talked to already took care of that "reactivation fee" if that's what you call it. He had me shut phone off, turn back on and it updated. He claimed because someone else said they took care of the reactivation fee he would go ahead and turn me on. It turned me on alright. Here's what I believe. You buy their no contract phone, you buy a reboot card, your go home to find all this out about reactivation fee. So your options are pay the fee online with your credit card, call them as I did and basically protest the fee, or take it back. But I'll remind you that once you give them your reboost card pin number that card is no good anymore and they know that. That's why I feel this is a deceitful scam for them to take your reboost card number and try to hold you hostage with a $10 reactivation fee knowing you can't return that card.