Complaint Review: Callwave - Santa Barbara California
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- Callwave callwave.com Santa Barbara, California U.S.A.
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- Category: Telephone Companies
Callwave ,Callwave, unsolicited emails, no way to contact them. Santa Barbara California
*Author of original report: Callwave finally heard from someone
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Out of the blue I have been getting emails from this company saying I signed up for a 30 day trial. I have not. They have my name and a wrong phone number. Their emails have not way to opt out or contact them to find out how in the world they got my name. I am totally not interested in any service from this company. The latest email has told me they are going to start taking payments out of my credit card. I will be watching for this.
The only number they give is an activation number. I never called them. Every email (five so far) has come from a different email account. I did not sign up for them and I don't want their service.
I have no idea where they are from.
Diana
Sun Valley, Nevada
U.S.A.
This report was posted on Ripoff Report on 07/10/2008 06:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/callwave/santa-barbara-california/callwave-callwave-unsolicited-emails-no-way-to-contact-them-santa-barbara-california-349836. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Callwave finally heard from someone
AUTHOR: Diana - (U.S.A.)
SUBMITTED: Monday, July 14, 2008
I finally found their website and emailed their customer service. I told them I reported them to rip-off, and within a couple of days I got an email telling me how to cancel. The cancel process involved using a password, that I never had, since it wasn't me who signed up, so I had to go through steps for "lost password". I got that and was able to cancel. They asked why and I told them I did not sign up for this service and that my name was given to them fraudulantly. I was just glad to get the email verifying my account had been closed.
This company really needs to have that information in the emails they send saying that the service was approved and they are going to start charging your card.
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