Cambridge Who's Who Ripped me off for close to $800.00 Uniondale New York

After many unsuccessful attempts to contact Ms. Ruggiero, and after having left many threatening messages with the company, I got through to customer service and spoke with Tricia De Hayes - Senior Resolution Administrator. I told her I simply wanted my money back. She asked me why, and I told her I had learned the company is not legitimate and I wanted a refund. She asked of my source, and I directed her to Google her company to see for herself. Again I asked for my money back. Ms. De Hayes continued to ask me about the blogs, stating she would like to address the authors' complaints. I told her to do that on her own time and give me my money back. This back-and-forth exchange went on for a few minutes. I just kept stating I wanted my money back. At one point she said she wanted to know why I was upset and stated Cambridge Who's Who is a leading company doing business with thousands of clients. I responded by stating I was not upset, and such a large, reputable company should not be so concerned with refunding one client's money.

At this point Ms. De Hayes told me she would e-mail me a form letter to sign and return within 3 business days in order to get a refund. I received the letter within about 5 minutes, signed it, and faxed it back to her. I also sent the letter to the company by certified mail (return receipt). 5 days later the charge was refunded to my credit card.

My advice to anyone caught out there by this scam or any other is to be persistent and relentless. During that phone call Ms. De Hayes continuously tried to change the subject of a refund and distract me from the bottom line. Don't fall for this tactic. Stick to your guns.

And remember to pray for these poor souls duped into being pimped by this unscrupulous company. These are obviously young and talented individuals (one can tell by speaking with them) who have been misguided into choosing this pitiful legacy for themselves. I pray that at least one of them, if not all, chooses to go back to school and use their talents to help heal the world, instead of causing pain.