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Report: #400096

Complaint Review: Canon - Lake Success New York

  • Submitted:
  • Updated:
  • Reported By: Abbeville South Carolina
  • Author Confirmed What's this?
  • Why?
  • Canon One Canon Plaza Lake Success, New York U.S.A.

Canon Don't waste your time and money. Lake Success New York

Show customers why they should trust your business over your competitors...

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We bought a Power Shot A570IS camera at Best Buy after checking Consumer Report magazine for the best camera for our needs. Right away the Alkaline batteries went dead after just a few pictures. We bought some rechargeable Ni-Mh batteries, charged them, but they only lasted 4 pictures. We bought rechargeable factory charged ones, they lasted about 4 pictures also. We went back to Best Buy and they checked the camera and agreed there was a problem.
We needed to send it back to Canon according to the warranty.

I called Canon. I had to go out and buy a special box to ship camera back. I also had to insure mail it back at $8.00. I might add I needed that camera for pictures
of my grandchildren at Halloween, which now I have none. I am the the historian for our Model A car club with no camera.

About 3 weeks later I recieved the same camera back with a note that said they replaced the door on the batteries and that I needed to use more powerful AA
batteries. Who knew there was such a thing! I bought those too. Now those more powerful no rechargeable batteries last about 15-20 pictures! Should I be
happy?

Another call to Canon, they say ship it back, [just before Christmas]. I'm mad, they don't compensate you for your time or money. They quote "according to warranty".

Diane
Abbeville, South Carolina
U.S.A.

This report was posted on Ripoff Report on 12/10/2008 07:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/canon/lake-success-new-york-11042/canon-dont-waste-your-time-and-money-lake-success-new-york-400096. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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