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Report: #1206007

Complaint Review: Car Hop - Omaha Nebraska

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  • Reported By: Nazar — omaha Nebraska
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  • Car Hop 52nd & NW Radial Hwy Omaha, Nebraska USA

Car Hop Took my money and provided a faulty car and gave me no money back Omaha Nebraska

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I put $500 down on a car. A 2001 pontiac Grand am. About 2 weeks went by and the car broke down. The car overheated while my girlfriend was driving on the interstate and the wheel locked up and the car wouldnt move. I had to get the car towed bc car hop would not do anything as far as getting it to the shop. I had the car sent to their shop and was told I needed a brand new engine which is pretty inconvenient for anyone. I work a distance away and it is hard to find a ride. This lame company definitely did not care. Instead of saying im so sorry that this happened he asks me how was I getting to work before. He did ask that I give him a chance to have the car fixed since it was covered under warranty. I was told that the motor would be sent from Minnesota and it would be refurbished.  I had to go a week without my car. The day I got the car back it had more issues including the same issues that made me have to take the car to the shop in the first place. The only difference is that my temperature meter was broken so I couldnt tell if it was over heating. It still smoked and smelled like it was over heating. I also had a big dent in my driver door which made it hard to open. I decided to pop the hood to take a look at this "refurbished" engine. It was definitely not refurbished.  It looked like it was taken from the junk yard and put right in my car. It was not a new engine and they didnt even put coolant in the car. How do you put a new engine in a car without putting in any fluids. I took the car back to car hop the next morning and was told I could get out of the contract but could not get any of my money back such as car payments made and the down payment. This company got $680 for absolutely nothing. And with all the documents you sign its impossible to get a lawyer. I figured I would post my story to prevent tgis from happening to other people. Its the worst feeling to lose out on money you really didn't have to give away. It still bothers me that this business is really staying afloat because they are willing to work with individuals with bad credit. People with bad credit still deserves to have a reliable car if it is being paid for. Do not get a car from this company. They are full liars and crooks. $680 to drive a car for 2 weeks is not right. Here is a message for anybody down on their luck and thinks that car hop may make their situation a bit less stressful. Don't fool yourself. You are better just paying some things off your credit or saving a couple thousand to put with a company that truly cares.

This report was posted on Ripoff Report on 02/01/2015 07:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/car-hop/omaha-nebraska-29730/car-hop-took-my-money-and-provided-a-faulty-car-and-gave-me-no-money-back-omaha-nebraska-1206007. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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