CAR REGISTRATION Deception and Con Internet

Car Registration on line.  Beware of what I consider a cleavor disception on the Arizona Motor Vehicle Department web site.  

I was re-registering my vehicle today on-line.  The very first page on the official site was a header "Generate you Car Registration Easy Guide".  I pressed continue, and the next page asked for personal information and Method of Payment.  I submitted the required information.  The next page was the Official AZ MVD re-registration form. Once again at the end of this, was a request for method of payment and information related.

After completing the re-registration, I exited and was checking e-mails, when I noticed two new e-mails, One was from the ADOT Motor Vehicle Division, acknowledging my re-registration and thank you for using the on-line service.

The second e-mail was from Car Registration.  The e-mail starts by thanking me for PURCHASING the Easy Guide at Car Registration.Org.

 I was livid.  I had not knowingly purchased anything.  I immediately replied to this e-mail, with questions about what I had supposedly Purchased.  And being firm that I did Not Purchase anything.  

I then immediately, contacted my bank to report that I may have been scammed.  Bank records indicated two recent charges, one for the Re-Registration, and one from Car Registration in the amount of $2.99.

I once again went to my e-mail and found a reply from Car Registration.  The reply to my conerns were answered basically stating the charges would be reversed and "there is no need to contact your bank.." We have taken care of everything (or words to this effect).  That through up some serious Red Flags.

I place the blame and give notice to the Arizona Motor Vehicle Department that this is their responsibility.  I expect better from a government agency (well.. not really, but..).  

So, if you are planning on using Arizona Motor Vehicles On-Line services to re-regester a vehicle BEWARE.

Use with Caution should be added to the AZ MVD's header for On-Line Services.