Career Services International CSI Misrepresents Their Services - No relationship with other Business just reseach gathering from public information Orlando Florida

I am currently a satisfied customer of Career Services International (CSI). The person filing this report sounds crazy. The CSI website is clear on the services they offer. CSI has reported that they already provided services to this person, such as resume and letter writing and the customer still requested a refund.

To say that someone can do something themselves is a ridiculous statement. We all can write our own resumes, though we still are willing to pay people to do it. The idea that CSI personally knows the companies is also crazy. CSI clearly indicates they will access databases and assist in doing a mass mailing. CSI provides a service and should be paid for that service.

BTW, part of the $1900 that I paid included coaching. The first coach and I were not a good fit and CSI happily provided me with an alternate coach.

I have no connection with CS International or any knowledge of their success or failure as a placement firm. I have however just gotten off the phone with a CS International Career Consultant. Her explanation of services made complete sense and the price for these services is NOT out of line. I have in the past spoken to other placement services and do feel they serve a useful purpose. However, the Career Consultant DID state they had a personal relationship with 10,000 companies.

At this time I'm not planning to use their services but will continue to research the company for possible future engagements.

To the person who stated
"which straightforwardly states that our company maintains a multi-tiered database of millions of contacts. Nowhere is it represented that we have a personal relationship with these contacts."

Well the CSI individual who contacted me on the phone said she did indeed have personal relationships with these contacts. Why else would you use their services. I could do what they do on the internet myself. She (Emily) specifically stated CSI knew these contacts and would negotiate salary etc on your behalf. CSI is lying.

Please see our response to PANEKMI's complaint of 6/23/08 for full details relative to this gentleman.

Career Services International's professional staff includes college graduates, holders of master's degrees, and a juris doctorate (former attorney and business executive).

PANEKMI states Career Services International is a criminal company. This statement is untrue there are no criminal complaints or adjudications against Career Services International.

This company can say whatever they want. Don't believe it! I affirm what this other person said. They are liars! Beware of the Bait and Switch! Bait and Switch is fraud and, therefore, illegal.

As an executive-level professional, they promised to market me at $160k. How can someone with [maybe] a high school diploma know how to target executive level employers? That's right! It's impossible.

I'm currently entering into litigation with this criminal company.

This company can say whatever they want. Don't believe it! I affirm what this other person said. They are liars! Beware of the Bait and Switch! Bait and Switch is fraud and, therefore, illegal.

As an executive-level professional, they promised to market me at $160k. How can someone with [maybe] a high school diploma know how to target executive level employers? That's right! It's impossible.

I'm currently entering into litigation with this criminal company.

This company can say whatever they want. Don't believe it! I affirm what this other person said. They are liars! Beware of the Bait and Switch! Bait and Switch is fraud and, therefore, illegal.

As an executive-level professional, they promised to market me at $160k. How can someone with [maybe] a high school diploma know how to target executive level employers? That's right! It's impossible.

I'm currently entering into litigation with this criminal company.

There are two sides to every story. Before we tell ours, we think the public should know that RipOff Report does not verify the accuracy of reports filed on their website and cites the First Amendment and the Communications Decency Act to avoid responsibility for the truth or falsity of these reports. We caution users to beware that many good businesses are unfairly slandered and maligned by people who file reports; there is no accountability since reports are posted anonymously. RipOff Report also refuses to remove or change reports, even at the request of the person who made the report.

As with any other service-based company, it is nearly impossible to satisfy everyone. CS International has assisted thousands of successful clients and can provide testimonials upon request.

We identified Ms. R by her writing style (e.g., grammatical errors) and content of this complaint. Before retaining our services, she received a free consultation and was encouraged to thoroughly review our website (www.careersi.com), which straightforwardly states that our company maintains a multi-tiered database of millions of contacts. Nowhere is it represented that we have a personal relationship with these contacts. In addition, our website specifically sets forth that the client will market yourself directly to the contacts. All of this is clearly posted on our website, brochure, and online demo, which is accessible to any person who wishes to do due diligence prior to retaining CS International.

There was no unfair or deceptive or fraudulent act in connection with this transaction. Ms. R participated in creation of a customized resume, cover letter, networking letter, and reference lists. In addition, she directed us to perfect a mailing on her behalf. The email she claims she has is actually a note left on our communications board on December 4th that asks if we have contact information for specific entities. It does not ask if we have a personal relationship or personal contact with these organizations.

Ms. R contends that CS International did not answer her questions truefully [sic]. Our employees honestly answered the questions as asked by Ms. R. She contends that she thought she was purchasing contacts that we have a relationship with. Had Ms. R done due diligence, she would realize this is the type of service rendered by recruiters who typically charge 20 to 30% of the client's first year wages for their services. These fees are high because of the expense of maintaining personal contacts and relationships. As a professional who represents herself as experienced in financial management, relationship building, and budgeting, Ms. R should have realized that her expectations of our services were unrealistic given what she paid.

In accordance with our cancellation policy, Ms. R is not entitled to any refund, yet she was offered a good faith refund of 25% that she rejected. We regret not being able to resolve this client's concern. She exhibited a lack of good faith, was antagonistic and uncooperative, and intentionally filed complaints knowing that our director of client services was on vacation and wanted to try to mitigate Ms. R's concerns. Ms. R is responsible for expenses of services rendered and has used hostility to attempt to bully us into yielding to her demands.

For everyone that feel that this company has misrepresented themselves please file with BBB.Com, NCI Fraud Center and the Florida Attorney General @ www.800helpFLA.com