Carid.com Wrong product sent no help from customer service. Now being ignored and deleted when called and hit live chat. Internet

On November 21, 2014 I ordered a mirror for a jeep (side) I called the dealer and got the exact part number and delt with a guy named Art on live chat.  I ordered the mirror and paid for it in full.  5 days later I got a package I was excited at the speed of my return till I opened the box that came from CARid.com It was a fully assembled headlight for what I have no idea I called and was expecting to hear it was a mix up at the warehouse.  Instead I heard well give us your credit card number again and we will bill you another $70. and send the right product out.  NO NO NO.  Then they said well we will send you a shipping label for you to return the mirror.  I dont have a mirror I cant return something I dont have.  I tried asking for a manager several times.  Went to live chat as I did when I ordered the product as soon as I put my email in it turns off automatically.  Now I am sitting here 12/13/2014 2 weeks later with a product that goes to I dont know what and no help from the person I ordered the product from.  Dont even need the mirror now bought it from Auto Zone with no problem.  I just want my money back.  And the name and address of the owner of this company to give him a piece of my mind.