Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #256457

Complaint Review: Cellular Express Plus - Melbourne Florida

  • Submitted:
  • Updated:
  • Reported By: Cocoa Florida
  • Author Confirmed What's this?
  • Why?
  • Cellular Express Plus 2250 Town Center Ave Suite 123 Melbourne, Florida U.S.A.

Cellular Express Plus No refund after misrepresentation of the workabilty/compatibility of a phone car charger Melbourne Florida

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

*Explanation I needed a car charger for my cell phone and was directed to a product the salesman said would work although I expressed my doubts about its compatibility. He charged my credit card and I proceeded to walk out to the car (parked just outside the store) to try it. It did not work. I directly returned to the store and after telling him about the issue was told they had a no refund policy and they did not have an alternative product. The whole elapsed time from purchase to return was under 9 minutes. With my insistence, he called Chris Jones his District Manager to confirm the no refund policy. I asked to speak to him and again was told that all I could do was contact a 800 customer service number about this on the weekdays. I asked for the regular corp. headquarter address and local phone number and he refused to offer it. I resigned to exhange it for a product I did not want or need but figured that it was better than arguing with Cust. Service for a refund or a non-existent alternative car charger.

Outcome
*Desired Outcome Nothing - for information only
*Explanation Since I expressed doubt about it working but was told that it would and after a quick test that confirmed it did not, a refund refusal was infuriating. They exchanged for something I neither wanted or needed. I wanted my credit card refunded.

Walter
Cocoa, Florida
U.S.A.

This report was posted on Ripoff Report on 06/23/2007 08:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cellular-express-plus/melbourne-florida-32940/cellular-express-plus-no-refund-after-misrepresentation-of-the-workabiltycompatibility-of-256457. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now