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Ripoff Report | Cellunlocker Review - Internet, Internet
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Report: #657398

Complaint Review: cellunlocker - internet Internet

  • Submitted:
  • Updated:
  • Reported By: neo28uk — haverhill Nationwide United Kingdom
  • Author Not Confirmed What's this?
  • Why?
  • cellunlocker Internet United States of America

cellunlocker they charged me $39.99 to unlock my phone but instead after using the unlocking software they sent it made my phone stop working company wont refund and are very rude, Internet

*UPDATE Employee: Please contact us

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cellunlocker are a scam they unlocked my phone for $39.99 with software they sent which contained a virus which inturn totally corupted my phone and they refuse to refuned me also they are very very rude and have lots of complaints against them under the heading searched on google cellunlocker.net scams

This report was posted on Ripoff Report on 11/01/2010 03:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cellunlocker/internet/cellunlocker-they-charged-me-3999-to-unlock-my-phone-but-instead-after-using-the-unlock-657398. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

Please contact us

AUTHOR: Cellunlocker.net - (United States of America)

POSTED: Wednesday, June 08, 2011

Hello,

Cellunlocker.net is guaranteed to unlock your device or your money back, it is 100% guaranteed.

We are not entirely sure what happened in this case as there is not much information and we unlock thousands of phones everyday.  However if you had purchased unlocking software and we did not refund you, it would probably be because we have credits inside the software which are used when it unlocks a device.  If it does not unlock the device the credits are not used up.

In your case, I believe you thought the software unlocks more than one device for 39.99, however

 1 credit - 1 Phone.

If you still have questions or this is not the case please call us at 1-800-507-9077 or sales@cellunlocker.net

thank you, we hope we can resolve this misunderstanding

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