Central Support And Savings rip-off! Champlain New York *EDitor's Suggestions on how to get your money back into your bank account!

Let me start by saying I have a more accurate list of details, of complaint dates to Central Support and Savings, and the first names of the people I spoke with, that I do not currently have with me. I am entering this on a computer at a friend's house who encouraged me to do this.

I received a phone call back in the beginning of Sept. '04 offering me a $2000 credit limit mastercard for a fee of $299. When I was reluctant to agree, the female rep said I would be getting the money right back when I got the card in 10-15 days and could do a cash advance. So I agreed, and the $299 debit came out of my account on 9/15/04.

10-15 days later, what I received was not a credit card, but an application for a credit card. I was hurting to have the money back and called for a refund, but they said "No Refunds"(I spoke to a man named Graham). So I decided to just apply as quick as I could and wait for the card. When the card came, it was NOT a $2000 credit limit mastercard, but instead, a prepaid debit mastercard that I had to load money onto!

There was no money loaded on the card yet so I couldn't do a cash advance to get my money back. I called and complained again(not sure of date right now), they would not let me speak to someone in charge,and still would not grant a refund. I said I would go after them with the big dogs. I went online and saw the 20 reports on Ripoffreport.com of the same thing happening to other people over the past few months.

I would like this company, Central Support and Savings, to be shut down and prosecuted for deceptive business practices, and for everyone that was ripped off by them like I was to be refunded their $299.00. This company is clearly operating a scam.

Desiree
Centreville, Virginia
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

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...the victims' advocate

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...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.