Complaint Review: Chase Auto Finance - wilmington Delaware
- Chase Auto Finance P O Box 15700 wilmington, Delaware U.S.A.
- Phone:
- Web:
- Category: Car Financing
Chase automotive finance lied straight to my face
*Consumer Comment: Chase Auto Is Another Abusive Finance Corporation Using Dehumanizing Collection Tactics
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I got laid off in September and I told Chase automotive representative that I could not make the September and October payments. The lady first told me that was fine and that she will make a note of it.
Then harrassing phone calls and letters started coming. So I called Chase again and I was transferred to another department and was told that I never did call in and there was no notation. I was upset but again I repeated my situation and this time I took note with whom I spoke to.
November came and I called to make the payments and a lady told me I had to pay my September and October payments along with my November. I told her I spoke to a gentleman and I was told again nothing was noted and that I am simply making up stories and Chase does not offer such services. She then rudely transferred me to another department when she just told me there was no other departments that handled delinquencies. I spoke to a gentleman who was so rude and made me feel like I was useless because I did not have a job. Again I repeated myself I got laid off and he told me that it was not his problem and since I was rude to him and wanting to know his name, he will note in my record that I have to take my car back to INGRAM CHRYSLER by today and that my business is not needed. I was so frustrated I hung up the phone and honestly am dumbfounded by what's going on with this company whom I had been dealing with for more than 2 years.
Why does a consumer have to do an imcompetent employees job or for that matter be put through more unneeded stress is my question.
This report was posted on Ripoff Report on 11/29/2001 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/chase-auto-finance/wilmington-delaware-19886/chase-automotive-finance-lied-straight-to-my-face-8345. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Chase Auto Is Another Abusive Finance Corporation Using Dehumanizing Collection Tactics
AUTHOR: Cyrus - (U.S.A.)
SUBMITTED: Monday, March 22, 2004
Dear Consumer who was verbally harassed and abused by Chase Auto Finance. Please recognize that what you experienced is what I call the "power-over" technique that debt collectors and recovery personnel at large Corporations use to abuse and harangue consumers into making payments, including punitive assessments and frivolous charges to extract as much extra money out of you as they can.
They use psychology to abuse you, the consumer, into feeling guilty for something like losing a job. In reality, these collectors have very limited education or any formal training. They are given a list of instructions that say exactly what they are to say and do when they initiate a phone call.
They will abuse and harass you into submission. Let us be perfectly clear that their only agenda is to collect as much money out of you as possible.
So, to all those of you out there who have suffered from the same type of abusive tactics from this lender, or Toyota Motor Credit Corporation, American Honda Finance Corporation, Lexus Financial Services, etc. etc., as the list goes on forever, it is time to take you consumer dollars elsewhere. Do not enter into contracts with businesses with whom you have no personal relationship. You need to know the person that will be looking after your financial interests. My recommendation is to sign on with a credit union and build a long lasting financial relationship with someone who has your future growth, development, and success in mind.
Next, make sure you file a formal complaint with any of the following agencies. It is important to document your cases of abuse, harrassment, unfair, and deceptive business practices by the businesses that promote these evil agendas.
Send you complaints today to:
The Senator of your State
State Office of the Attorney General
local Better Business Bureau
Federal Trade Commission
County Department of Consumer Affairs
President/CEO of the Company
Office of the Comptroller of the Currency
A consumer has to be vigilant and follow through on their complaints. Most of these corporations are fairly sure that over time you will either give up or become disinterested in your complaint.
You have to be sure you followup and be voiciferous in your complaints.
This country is under seige by an evil government and corporate agenda that has compromised the rights of individuals--the rights of the People.
This is your call to duty to look out for your neighbor, to share your experiences, and to make sure the oppressors and abusers are held accountable for their harmful actions.
I have learned recently that Toyota Financial Services has a lot a Mira Loma for repossessed vehicles. The storage lot holds over 3,000 repossessed vehicles.
Your individual experience of corporate abuse is not a sole and isolated case. This abuse is an institutionalized practice of corporate enslavement.
Let your voice be heard today. File you complaints and stay on top of it.
I am the owner, operator of a consumer advocacy company. It is independently owned and operated. My interests lie squarely for the welfare of the average consumer.
Epicenter Credit Consultants
David Cyrus Koupai, Executive Director
P.O. Box 7153
Northridge, CA 91326
God bless America in restoring it back to the ideals this proud country once stood for. Fight back against the multinational corporations through self and economic empowerment.
And, God bless this website that makes the best use of the information superhighway to spread knowledge, pure knowledge, among the People.
Sincerely,


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