Chase Credit cards Chase Credit Cards Can't ever pay off a CANCELLED account Abilene, Texas

They said that due to their average billing, even though my last balance was zero, they were averaging out over the last three months.  And even if I pay off the account, because of the  the finance charges would have been added, I have a balance for the next month.

First make sure that you call everyone in charge, if that does not get the fees droped-stop at a brick and physcial Chase Bank, show them your documents-if that does not work and you have exhausted all those options-contact the attorney general in your state.  Anytime I have had a problem with Chase-I have gone to a physcial location and they have handled everything well.  It is different how people act when they are in your face as compared to over the phone-I hope this helps.