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Report: #481335

Complaint Review: Chase - Wilmington Delaware

  • Submitted:
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  • Reported By: anonymous — Nicholasville Kentucky USA
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  • Chase PO Box 1513 Wilmington, Delaware United States of America

Chase Beware of Chase Credit Cards-They use deception to draw you in and then stick it to you! Nicholasville Kentucky

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I to have fallen victim to that great credit card scheme by Chase.  I have been a loyal customer for years.  I transferred my balances due to a very low interest rate and stopped using the card in hopes of paying it off.

Those hopes were dashed when I received my statment this month raising my payment from $162 to $400.  I was livid.  I thought surely a mistake has been made.  I immediately called customer service.

The representative tried to explain that the payment on the balance had been raised from 2% to 5% and that I should have received a letter, which I have yet to receive explaining this.  She stated the only way I could stay with 2% is if I took a higher interest rate of 7.99.  I asked to speak to her supervisor.

The Supervisor basically told me the same thing and all the while stating she understood.  My answer, "No you don't, if you did you would not be doing this".

I have been very loyal, making my payments on time and have a good credit standing.  It's like they want you to fail.  There has got to be an answer somewhere.  How can they be allowed to do this?

If anyone has any answers, please let me know.  In the mean time stay away from Chase!

This report was posted on Ripoff Report on 08/17/2009 04:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/chase/wilmington-delaware-19886-5153/chase-beware-of-chase-credit-cards-they-use-deception-to-draw-you-in-and-then-stick-it-to-481335. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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