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Report: #1537915

Complaint Review: Chase - Cave Creek AZ

  • Submitted:
  • Updated:
  • Reported By: Karen — Cave Creek United States
  • Author Confirmed What's this?
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  • Chase 28238 N. Tatum Blvd Cave Creek, AZ United States

Chase - Scam Tony Toaca told me that I MUST be in his office upon maturity Cave Creek AZ

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I invested in a CD with Chase and worked with the Assistant VP, Tony Toaca, to complete the transaction.

I was new to Chase and their policies. I was going to be traveling when the CD matured, so I asked if there were other options to discuss renewing or closing it instead of physically coming into the bank (phone call, email).

Tony Toaca told me that I MUST be in his office upon maturity (He is the Asst. VP, I would think he knows what he’s talking about).

It was distressful to me, as I believed I was going to have to spend thousands to return to meet with him.

I later realized this was a lie when I called the 1800 number abroad and they told me I can manage it with them on the phone, no need to go into the bank.

It is clear to me that Tony Toaca goal was to get me back in front of him so he could sell me on a different product (and get a kickback, meet some financial incentive, etc). I confronted him about lying to me, but he never responded.

He has also been falsifying outreach to me with Chase. In summary, Tony Toaca lied to me, has zero accountability and will probably lie to you.

Tony Toaca you have to change your life around buddy. I’m going to take my business to Wells Fargo Mr. Tony Toaca

 

This report was posted on Ripoff Report on 07/01/2025 10:48 AM and is a permanent record located here: https://www.ripoffreport.com/report/scam-tony-toaca-chase-bank-n/told-i-must-office-upo-asst-1537915. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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