Complaint Review: Chase Credit Cards - Internet
- Chase Credit Cards Internet United States of America
- Phone: 800-442-3142
- Web: www.chase.com
- Category: Credit & Debt Services
Chase Credit Cards and Bank Of America messed up th eBill and charged me interest on credit card payment. Internet
*Consumer Suggestion: you have rights help your self to them
*Consumer Comment: Um...how do you not know you have a $1549 bill?
*Consumer Comment: Harsh, Since Chase is linked to the Federal Reserve, and Bank of America owes a lot of money to the Federal Reserve.....
*Consumer Comment: Harsh, Maybe the executives at Chase and at Bank of America, who have a combined $28 Billion in 'secret life insurance policies' on their employees.....
*Consumer Comment: makes no sense
*Author of original report: Clarification
*Consumer Comment: Please Clarify
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I have a Chase credit card and Bank of America checking account. I received and eBill for Chase credit card in my Bank of America account for $30 and I paid it in full. However, I later noticed thatI received the bill forwrong amount (it should have been$1549)so I checked on the Chase web site and made the full payment.
However, Chase charged me an interest of $22.xx since I did not make the full payment. I called their customer care and explained the situation but they refused to admit the fault and waive the fees. They dumped it on Bank of America.I have been using the Chase credit card since 1998 and making payment in full every month (not a single missed payment).
I have the Bank of AMerica account for last 10 years. They told me that Chase changed something in the credit card system without informing Bank of America and so Bank of America could not get the bill for the correct amount. They told me that I should have checked my bill before making the payment so it is not their fault.
Two multi billion dollar corporations are refusing to admit the faultand made me pay the interest charge.
I know I should have checked but who checks a $30 credit card bill? I usually check when it is more then $400-500 just to know wher I spent the money.
ALso, I wanted to make other people aware of their practices so that people are ceraful.
Thank you.
This report was posted on Ripoff Report on 01/07/2011 05:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/chase-credit-cards/internet/chase-credit-cards-and-bank-of-america-messed-up-th-ebill-and-charged-me-interest-on-cred-680152. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#7 Consumer Suggestion
you have rights help your self to them
AUTHOR: Robo - (USA)
SUBMITTED: Thursday, February 03, 2011
If you feel that you are right, I would suggest that you right to the pres. of the Bank. Which ever one you feel made the mistake (or both).I would suggest to get a fax # so that you have proof that you sent the letter. They will investigate the dispute and let you know of their findings. If you are still not happy with that response you can always file a complaint w/the OCC orwho ever governs the bank that made the mistake ( you can find this info on line). You do have rights, you just have to follow up on them. I hope this info helps you.

#6 Consumer Comment
Um...how do you not know you have a $1549 bill?
AUTHOR: Just a normal guy - (United States of America)
SUBMITTED: Monday, January 10, 2011
First - I could see your argument if, say, the Chase bill was $1549 and it came in at $1200 and you assumed it was right...but you HAD to know you charged more on your Chase card than $30? If so you are frighteningly ignorant of your finances.
As far as the other commentors questions, I presume the OP has an "ebill" function in Bank of America's online bill pay, where it pulls bills from other companies so you automatically see what's owed when you go to do billpay. This of course can be wrong on either end...

#5 Consumer Comment
Harsh, Since Chase is linked to the Federal Reserve, and Bank of America owes a lot of money to the Federal Reserve.....
AUTHOR: Karl - (USA)
SUBMITTED: Monday, January 10, 2011
according to an interview that's available on the web, maybe Chase is trying to get part of that money by sending online bills to Bank of America customers in hopes they'll pay the bill, right?
Think about it, Bank of America has millions of customers, right? If only a small percentage of customers paid a bill that was sent to them online it could amount to a lot of money, correct?
Example: If 5% of 10,000,000 people paid an online bill for $30, that would equate to 500,000 people paying $30. (Multiply 500,000 x $30 and you get $15 million that Chase would receive from online billing that was sent by mistake, right?) Now multiply $15 million times 12 months and you get $180 Million!
*Make sure to 'Google' this- BIG BANKS RESUME FORECLOSURE PAPERWORK PBS, and listen to what was said in that 5 minute 54 second video. It was stated that some of the large investors, like the Federal Reserve & BlackRock, want their money from Bank of America.
*Then 'Google' this- WHO OWNS THE FED?, and go to the site with the 5 charts and you'll see that J.P. Morgan, which is JP Morgan Chase, is named in 'Chart 1' and they're also named at the beginning of 'Chart 3' and 'Chart 4' where it says: "- Published 1976".
Good luck to you.

#4 Consumer Comment
Harsh, Maybe the executives at Chase and at Bank of America, who have a combined $28 Billion in 'secret life insurance policies' on their employees.....
AUTHOR: Karl - (USA)
SUBMITTED: Sunday, January 09, 2011
are having difficulty and they're making mistakes, right?
Mistakes can happen, and people can receive incorrect bills online, wouldn't you agree?
Heck, even the insurance company that should have mailed a $1.6 Million check to one of the banks that had a 'COLI' policy on one of their employees who died made a mistake and mailed it to the widow of that deceased bank employee instead, right?
*Anyone can 'Google' this- LIKE WAL-MART BEFORE THEM, BANK OF AMERICA IS PROFITING OFF THE DEATH OF ITS EMPLOYEES, and read where Mrs. Johnson was accidently sent the $1.6 Million check that should have gone to the bank.
*Then 'Google' this- BANK EXECUTIVES PROFITING ON THE DEATH OF EMPLOYEES, and read the article that says Bank of America has $17 Billion in these secret life insurance policies and Chase has $11 Billion. ($17 Billion + $11 Billion = $28 Billion.)
*Just type in 411913 at this website and read Ripoff Report #411913 about these secret life insurance policies that the banks have taken out on their employees. I believe the total is said to be $120 BILLION.
Thank You.
P.S. I'll bet that there are many people who have paid an online bill from a bank without really paying close attention to what the bill is for. Most Americans trust the banks, because banks and bankers are trustworthy, right?

#3 Consumer Comment
makes no sense
AUTHOR: coast - (USA)
SUBMITTED: Sunday, January 09, 2011
Harsh, This line still makes no sense "I received and eBill for Chase credit card in my Bank of America account"

#2 Author of original report
Clarification
AUTHOR: Harsh - (USA)
SUBMITTED: Saturday, January 08, 2011
I do not know what is so confusing about my report.
I have made it clear in the first sentence that I have a Chase Credit Card and Bank of America Checking Account. I use the checking account to make online bill payments. I receive online bills from multiple sources eg. PG&E, American Express, utilities, and some other sources.
Hope this clears the confusion.

#1 Consumer Comment
Please Clarify
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Friday, January 07, 2011
Your reportis very confusing. The way you wrotethis report, itappears as if you have no clue about banks or credit cards.
First of all Chase and Bank of America are twoSEPARATE Banks. So what do you mean you got your Chase Bill in your Bank of America Account? Why would Chase inform Bank of America that something changed?
Then if you thought your bill was only $30, and it should have been $1549. Are you saying that you didn't find it the least bit odd that it was over $1500 less than it should have been?
Who ever told you that you should have checked your bill is correct. It is YOUR bill and YOUR responsibility.


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