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Report: #1167761

Complaint Review: cheapcruises.com - Internet

  • Submitted:
  • Updated:
  • Reported By: CA cruiser — Grass Valley California
  • cheapcruises.com Internet USA

cheapcruises.com On board credit is a scam Internet

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I booked a cruise with cheapcruises.com. We were supposed to get $50 in on board credits. They got my email address wrong and it took a while before I finally got the invoice. I paid for the cruise when I booked it so the invoice was, I thought, a formality.

After several phone calls I got the email problem straightened out but when I finally got the invoice, they informed me that I wouldn't be able to get the on board credit because I hadn't filled out some form in time. No one said anything about either filling out a form or some sort of deadline to get the on board credit.

When I complained to thier customer service they offered a $50 credit on my next booking with them. There will be no further booking with them.

This report was posted on Ripoff Report on 08/06/2014 08:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cheapcruisescom/internet/cheapcruisescom-on-board-credit-is-a-scam-internet-1167761. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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