Chime Bank I Filed fraud on my account with this bank... was told to wait 10 business days before any credit or update would be provided. Waited the 10 days never got credit even though was told I would. Other

June 2, 2018 filed fraud on my account with this bank. Was told by the dispute department to wait 10 business days to get a response or credit in account. On 10th business day I was told I would have the money in my account no later than 7pm. This is June 15, 2018. The rep that helped me was named Jonathan but went by JC. He verbally on the telephone line that was recorded said I would have the funds that day. Never got the funds. Called back in Saturday the 16th. The department that does the credits is closed on weekends. Call Monday the 18th. Speak with a Supervisor in the fraud department named Arita or (Rita) .. her ID number with the bank is 174721. She calls me from the phone number ‭+1 (646) 679-4937‬ and said on a recorded line that my dispute was approved and ruled in my favor and that I would receive my credits in 1-2 hours. Wait and wait and wait. Yep ... no credits. Call back in and Arita (Rita) is busy but was helped by Alan - his ID number with the bank is 425596 and he states the dispute was denied and there is nothing he can do. Follows up with hanging up on me.