Citibank horrible customer service and a scam Worst service, incompetent, low quality Internet

These people suck and outsource all of their customer service to some boondock redneck town somewhere in the middle of the midwest America or to India or South East Asia, a simple task turns into a nightmare, when you try to call to activate your card, they somehow put a flag on it and block all of your transactions, or if you need anything else you will be transferred 20 times and having to repeat yourself over and over again that you end up screaming. Secondly, their credit card products are the worst too, let's hope you never get scammed by a merchant or receive something substandard because they won't help you either and will side with the thief. 

I lost $3,000 and will eventually close all my existing accounts and move it to Charles Schwab, the number of times my atm debit card gets blocked or declined for no reason is also very stupid and annoying to and a major inconvenience. 

A simple tasks always become harder than it should be making it annoying and stressful for the client, also they don't protect your money.