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Report: #1536104

Complaint Review: Citibank - New York NY

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  • Reported By: sj — new orleans United States
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  • Citibank 388 Greenwich St New York, NY United States

Citibank, dont use their mobile check deposit, better yet dont use them period they are a joke. New York NY

*Consumer Comment: In Other Words.

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opened an account, needed to fund acct, so i had an important check i needed cashed so i read fine print, stated that deposit would be avail same day if before 10:30 pm, so i proceeded. they release .32 cents of the check to account and put the remaining on hold 6 days after telling me twice contacting customer care that it would just be 24 hours, one even hung up on me with the aid of her manager bc she had a "technical snag" must be what its called when youre backed in a corner of a lie you tell.. her name was Helen. very rude agent. then i was told keep a level head when i politely asked the next agent why i was lied to and show me a copy of policy.  thru all this i was very polite and professional tho i could have kicked someone in throat over it.

This report was posted on Ripoff Report on 02/16/2025 09:56 PM and is a permanent record located here: https://www.ripoffreport.com/report/citigroup/new-york-ny-citi-citibank-use-1536104. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

In Other Words.

AUTHOR: Irv - (United States)

POSTED: Tuesday, February 18, 2025

 YOU did not read the Funds Availability notice and you come here to blame everyone but yourself. Also learn what little kids in grade school have learned and capitalization, punctuation and sentence structure.

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