Clearwire Modem return ripoff Henderson Nevada

Clearwire encourages you to use their UPS label, because the tracking information disappears 10 days after it is issued. I returned my modem using their label and they also "lost" it. Since they are the UPS account holder, only they can pull up the tracking information. You would have been no better off. Here is an example of the receipt it provides to the consumer: https://www.ups.com/u.a/L.class?7E3X3F279097CsqvbvfP7Ks%3DPSy

They would not provide their return address when I asked them for the location. I was stupid, because they sent me one of the labels earlier and I was aware that the tracking information disappeared, but the UPS tracking number is visible before you print the postage. Make sure you write this down so you have proof when they try to scam you.

I am currently in the process of doing a chargeback and will possibly switch internet providers.

Hi Charles,

I hope we got that resolved for you; we do provide that label to ensure a trackable delivery just for this reason. Please let us know if you did not get the resolution you were expecting.

clearwire.twitter@clearwire.com

You are complaining about Clearwire when you were GIVEN a FREE RETURN LABEL and did not use it! You decided to do things your way, it did not work out and want to blame Clearwire! Do you see the problem with that? If you had used the UPS label that was sent to you there would have been no problems. You caused the issue yourself and now blame Clearwire! Typical!