Columbia House DVD Club ripoff dishonest $35 balance when bal was zero, sent director's selection back, had selected opt out before account was cancelled. do not owe this company one cent Terre Haute Indiana

You can ask Columbian House, BMG, Book of the Month etc. for a "positive delivery" only account. This means that you will have to send back the flyer specifically stating that you want the item before they send it to you. While in grad school I worked for one of the companies above and, while this was not well know, we were required to do this for any customer that requested.

the day before yesterday i called columbia house and got one of the customer service reps and asked to be removed from the director's selection and was told they could not do that. so went on the net and was able to find the parent company for columbia house/bmg(directgroup bertelsmann) so i sent a email to let them know that i would be canceling my membership after i met my membership agreement.

within 24hrs i get a email from the executive assistant of columbia house shana golden-smith(shana.golden-smith@bmgch.com) informing me that they will not be sending me dvds that i did not order she also told me that they will not send me anymore cds from my bmg account that i did not order that i never asked for. so if you are having problems with columbia house try the email for shana first if that don't work send a email to the parent company it worked for me it may work you